Refund Policy

Prices, billing intervals and the terms of a plan or credit pack are shown before you complete a purchase on AI Porn Image to Video. Please review them before checking out.

Subscriptions and cancellation

Subscriptions renew according to the terms shown at purchase. You can use your account's billing page to cancel an eligible subscription and stop its next renewal. Unless stated otherwise, access normally continues through the billing period you have already paid for. Cancellation and a refund are separate requests.

Requesting help or a refund

Payments are generally not refundable after credits, model processing, downloads or other paid benefits have been used. If a technical or billing error caused a charge, contact us promptly using the address below with your account email, the payment date and amount, and a description of the issue. Do not send full payment card details. Any cancellation or refund right required by applicable law still applies.

For a duplicate or unrecognized charge, let us know promptly and provide any transaction reference you have. If you suspect unauthorized account access, tell us so we can investigate.

Failed generations

An incomplete or failed generation does not automatically result in a cash refund. Contact support with the relevant creation and approximate time; after confirming a service-side failure, we may restore credits or provide a retry where supported. If a credit balance appears incorrect, we will review the generation and account records.